Privacy Policy
Effective Date: October 15, 2026
Three Hearts (“Three Hearts”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, or engage our private hospitality or private wellness services.
1. Information We Collect
We may collect the following types of information:
Contact Information
When you contact us or inquire about our services, we may collect your name, email address, telephone number, and other contact details you choose to provide.
Inquiry and Event Information
We may collect information about your requested services, including event dates, locations, guest counts, service preferences, dietary requirements, food allergies, and other details necessary to respond to your inquiry, prepare a proposal, and coordinate services.
Client and Transaction Information
If you book our services, we may maintain information relating to your booking, communications, agreements, invoices, payments, and service arrangements.
Payment Information
We may receive payment-related information necessary to process transactions, confirm payments, and maintain business records. Three Hearts accepts payments through several methods, including ACH bank transfers and credit card payments processed through HoneyBook or Squarespace, and payments made through Zelle and Venmo.
Depending on the payment method, we may receive information such as payment confirmations, transaction amounts, dates, payment status, and other transaction details necessary to administer bookings and maintain business records.
Payments made through third-party platforms are subject to applicable providers’ privacy policy, security practices, and terms. The information collected and processed may vary by provider and payment method.
We do not intend to collect or retain full payment card numbers, security codes, or online banking credentials through general website inquiry forms.
Website and Technical Information
Our website is hosted on Squarespace. When you visit the website, certain technical information may be collected through website functionality, cookies, analytics, or other technologies. Depending on our website settings and enabled integrations, this may include information about your browser, device, IP address, pages visited, and interactions with the website.
We are reviewing our website settings to confirm which analytics and tracking technologies are enabled.
2. How We Use Your Information
We may use personal information to:
Respond to inquiries and communicate with prospective and existing clients.
Prepare proposals, service agreements, invoices, and other booking documents.
Plan, coordinate, and deliver requested hospitality and wellness services.
Accommodate food allergies and dietary requirements you voluntarily provide.
Process and confirm payments and maintain business records.
Coordinate services with personnel and independent professionals involved in delivering your requested experience.
Maintain and improve our website and business operations.
Address questions, resolve disputes, and meet applicable legal obligations.
We use information for purposes related to the services you request and our business operations.
3. How We Share Your Information
We may share personal information when reasonably necessary with:
Service Providers: Third-party companies that support our website, communications, payment processing, business administration, or other operations. These providers may include HoneyBook, Squarespace, Zelle, and Venmo, depending on the services used for a particular transaction. Information handled by these providers is subject to their applicable privacy policies and terms.
Service Personnel and Professionals: Individuals or independent professionals involved in delivering your requested services, where sharing relevant information is necessary for coordination. For example, food allergy information may need to be shared with personnel preparing or serving your meal.
Legal and Regulatory Authorities: Where disclosure is required by applicable law, legal process, or a valid governmental request.
We seek to limit shared information to what is reasonably necessary for the relevant purpose.
4. Third-Party Services and Links
Our website and business operations may use third-party platforms, including Squarespace and payment or communication providers.
These services may process information under their own privacy policies and terms. Their practices depend on the specific services and features we use. Our website may also contain links to external websites. We are not responsible for the privacy practices of websites that we do not operate.
5. Cookies and Analytics
Squarespace and certain third-party integrations may use cookies and similar technologies to support website functionality and, depending on the settings or services enabled, measure website traffic or visitor activity.
The specific analytics and tracking technologies enabled on the Three Hearts website have not yet been confirmed. This section will be reviewed and updated as necessary after those settings are checked.
You may also be able to manage cookies through your browser settings. The availability and effectiveness of cookie controls depend on the technologies used on the website.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including managing inquiries and bookings, maintaining business and financial records, resolving disputes, and meeting applicable legal obligations.
We take reasonable steps to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information such as requesting access to, correction of, or deletion of certain information.
To submit a privacy-related request, please contact us using the details below. We may need to verify your identity before responding. We will handle requests in accordance with applicable legal requirements.
8. Children’s Privacy
Our website is intended primarily for adults arranging services. We do not knowingly seek personal information directly from children through our website.
If you believe a child has submitted personal information through our website inappropriately, please contact us so that we can review the matter.
9. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our business practices, website features, third-party services, or applicable legal requirements.
Any revisions will be posted on this page with an updated effective date.
10. Contact Us
For questions about this Privacy Policy or to submit a privacy-related request please contact:
Three Hearts
Email: christine@threeheartsny.com
Website: www.threeheartsny.com